Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Solution Warranty

  • Our customer support team is online day and night to take care of every one of your support requests. Each ticket you send out to us shall be replied to within no more than sixty minutes. If your problem requires the assistance of one of our administrators, we will send the ticket to the person on duty and will let you know that the situation is under control.

  • Top quality support service

  • Top–class Technical Help And Support Service

  • We provide you with round the clock technical assistance by using a turbo–fast ticketing program built into your Control Panel. You can easily email us anytime about any of the programs that come pre–installed on the virtual server, including the desired Linux distribution, the server management panel and our custom created Web Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Web Site Control Panel that is offered at no cost with your VPS features an inbuilt collection of articles. There’s a selection of thorough how to articles and a selection of step–by–step video training materials that demonstrate all the essential website control jobs. You can start using them by pressing the Help or Video control keys in the top right part of each Control Panel section.