1 hour ticket response
Our team of customer service technicians is dedicated to supplying prompt answers to each of your queries. We’ll examine your support ticket the second it is received and will reply back to you with a solution to your problem within less than 60 minutes after the tech support ticket submission. In fact, our average trouble ticket response time is 20 minutes.
A First–Rate Customer Service
Our support staff representatives have enormous experience in the cloud web hosting world and are skilled enough to deliver a swift solution to your problem. If, however, the situation at hand is not within the competency of a tech support engineer, the trouble ticket will be forwarded to a programmer or admin for further investigation.
An Easy–to–Navigate Help Center
To help you get a quick tip on how you can use a specific service, we have incorporated a truly intuitive Help Center section in our Web Site Control Panel. You can browse through a vast selection of web hosting account administration articles and website management articles, browse our F.A.Q. section or watch our educational video tutorials.
