Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help section included in your Web Site Control Panel offers a collection of help articles and regularly asked questions. Aimed towards resolving any common problem that you could face, they are contributed by our support team of seasoned techs.

  • Top quality support service

  • Video Tutorials

  • For those who would rather learn how to tackle a frequently experienced problem by watching a training video, we have added a compilation of video tutorials to our Web Site Control Panel. All the educational videos are very short and simple to follow. They offer you visual presentations of various site management procedures.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 help desk service with a 1–hour support ticket response guarantee. A team of professional techs will be at your disposal to respond to all the inquiries that you could possibly have. During non–busy periods, a response will be provided within just 20 minutes.