Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction warranty with all of our cloud web hosting packages, meaning that every single assistance inquiry you post is going to be answered to in only 1 hour max. Our support team members have been trained to speedily take care of any issue and to present you with on time guidance on any difficulty that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is offered by a team of capable professionals who will be able to reply to your issue in a timely manner. You can get hold of the technical support team by opening a help support ticket from your Web Site Control Panel or by posting us an email. On business days, you can also contact us on the phone or take advantage of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Pittsburgh Hosting Company’s Control Panel offers a complete practical knowledge base which is built into all sections. In each section, you’ll find a Help press button that will load for you a group of step–by–step courses on how to apply a certain option or conduct a certain action. Additionally, we have created educational clips as a way to get a better idea of the Control Panel’s interface.