A 99.9% Server Uptime
Our cloud web hosting platform is based on a dependable, enterprise–level hardware architecture and a significantly tweaked Linux variation. That is why, regardless of what your site is, or how many site visitors you have, or even if there’s a denial–of–service assault, our web hosting servers will stay up and your sites will stay visible online.
All cloud web hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is vital that you also set up your own network infrastructure. For this reason, we built a custom internal network in all our data center facilities. Relying on high–end Juniper switches and routers, our internal network allows for faster–than–the–blink–of–an–eye data transfer speeds and is also completely redundant.
Hence, you will take advantage of a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe and in our data center in AU, regardless of which web hosting plan you have opted for.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re unhappy with our services, or if you consider them inadequate, or if you decide that you need a VPS servers rather than a cloud hosting account – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll retain full control over your domains even if you terminate your hosting account with us.
24/7 Technical Support
In the event that you manage a web hosting firm, your customer service technicians are of supreme importance. That’s the reason why we have diligently selected a highly qualified team of technical support engineers, each with many years of training behind his back. With their help, our company offers 24x7 support with all our web hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All trouble tickets are answered within 1 hour and our average support ticket response time is less than 20 minutes!