If you have ever had a cloud web hosting account in the past or you've dealt with any kind of online service, you are probably aware from personal experience that for many things it's better to speak with a live person on the telephone instead of exchange support tickets or emails. In order to learn more about a particular service before you buy it or if something small needs to be done, for example, it will be much easier and a lot faster to do it real-time. When you can connect with representatives by phone, it is also very likely that you are dealing with a real hosting provider, not just a reseller. The type of support that you will get on the phone may differ between different suppliers - from very general matters to experienced tech support. Usually the majority of providers will offer you pre-sales assistance and first level phone support, while more complex technical matters are managed through email or tickets.

Phone Support in Cloud Web Hosting

If you choose to use one of our cloud web hosting, you will be able to get in touch with our support team via phone for 14 hours per day. We will help you choose the perfect package for your web sites because we realize that it's better to discuss this kind of issues with a live person. If you already own an account, we can help you with your sales/billing questions as well as general matters, even with some tech problems which do not need a long time or escalation to an administrator as it'll be better to open a ticket for time-consuming matters in order to have the communication in one place. We have phone numbers in the United States, the UK and Australia, so you'll be able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be certain that there will always be somebody to help you if you have any queries about the semi-dedicated server packages that we supply. Whether you'd like to know more about our plans, you have some billing issue or some general issue, you can call us. Despite the fact that some more complex issues may need a ticket to give time to our tech support team to analyze, we'll help you with quite a lot of technical questions on the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the USA, the UK and Australia, we have local telephone lines in these countries as well. If you're in a different country, we also have a global number where you'll be able to get in touch with us.