Live Chat Support

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If your web hosting company offers live chat support, you're able to talk with a representative live and find out useful info or get a problem resolved in a very timely manner. The main advantage of using chat instead of calling to consult with a live person is that you'll need just a computer with web access, therefore you will not pay any charges when you are in a different state or country. In addition, it will be simpler to copy and paste details for example domains, usernames or error messages in other words details that are sometimes difficult to provide to the other party over the phone. The live chat is also a much faster way to contact your hosting supplier's support team as compared to using a ticketing system. Last, but not least, if some issue needs a little more time to be resolved, you'll be able to do something different while you wait for support on the live chat, which means that you will not waste time - something that is impossible if you are on the phone.

Live Chat Support in Cloud Web Hosting

In addition to the phone and ticket support, we provide live chat support too. You are able to get in touch with us every single day, including weekends and holidays, and we will give you more details about the cloud web hosting that we provide in case you are not a customer yet, or about common and billing questions if you already have a user profile. Though for entirely technical issues you need to open a trouble ticket to our technical support, because such matters need additional time to be resolved, you may still contact us through our live chat for some tech information. To give you an example, we can help you set up an e-mail address in your e-mail client or troubleshoot a number of issues, saving you time and effort. Even when our telephone lines are already off for the day, you'll be able to talk with a live person.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is available every day, even on weekends and holidays. It is one of the best ways to learn more about our semi-dedicated servers in case you don't have an account yet or to have some issue resolved in case you are a customer and our customer care agents will assist you instantly regardless of the time of the day you join our chat. In case you're unsure which package is more appropriate for your web sites, if you need a piece of advice whether you need a specific upgrade and how to obtain it or if you've got troubles setting up an email account on your computer system, you're able to get in touch with us and we will supply you with the needed details at once. The live chat is online even after our phone lines are off for the day, so if you have an account here, you can rest assured that you'll always receive timely help with any question or problem that comes up.