In spite of the fact that the web hosting service offered by the different companies is de facto the same, each provider has a personalized platform with its own modifications and different ways to carry out particular tasks. In this situation, an information-crammed knowledge base would be truly useful both for persons with little or no practical experience and for technically accomplished users who will ultimately find out how specific tasks are executed, but will lose time meanwhile. The aim of such a knowledge base is to make the hosting service fast and simple to use, sparing users time and effort. The end result is more pleased clients, since they can easily find the info they want, and less work for the client care team, because typically the vast majority of the queries and problems that clients have got are already included in the knowledge base. On the condition that the articles themselves are written well and encompass more topics, you’ll be able to discover more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans come with an in-depth knowledge base where you can find info on all the obstacles that you may experience and their solutions. You can become aware of how to set up and manage a mailing list, how to use an .htaccess config file, or how to continue in case the settings of your email client are accurate, but nevertheless you are unable to send emails, for example. We have done our very best to be as exhaustive as possible and to encompass all possible options so as to help you save time and to present you with different solutions for any issue. The knowledge base features educative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia Control Panel. You can find relevant articles about specific features and functions in every section of the Control Panel, whereas if you prefer to browse through the complete collection of articles, you should visit the Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include extensive technical documentation where you will see info on all the functions that our in-house created Hepsia hosting Control Panel offers, in addition to solutions to various questions and complications that you could chance upon. All configuration manuals feature detailed descriptions, so you will not need to worry about missing something in case you want to export a MySQL database, for instance. The troubleshooting articles include different potential reasons for given issues and the solution for each one of them, so in case you aren’t able to send email messages although you have the correct settings, for instance, you can swiftly see what the reason for this could be and repair the issue with a few clicks in your email client. As the Hepsia Control Panel has quite a lot of features, you will be able to find related articles in each section. If you’d rather browse all help articles, click on the Help link, which is located in the upper right-hand corner of the Control Panel.